FAQ

Yes. You can submit a sample request through the relevant entry on our website. We will communicate with you about the sample direction, color, texture, size, and delivery details based on your project needs. If your application scenario is special, you may also contact us first before confirming the sample plan.

After submission, we usually first confirm your project requirements, material direction, and delivery information. Once confirmed, the request enters the handling process, followed by sample preparation, shipping, and further communication according to progress. You can also check the current progress and latest updates in the Client Center.

Yes. We support customized adjustments in size, color, texture, structure, and application method according to project needs. The actual scope of customization will need to be confirmed based on the material type, project scenario, and process requirements.

Our products are widely suitable for hotels, commercial spaces, clubs, display environments, and various custom projects. Common applications include wall decoration, translucent surfaces, light-box systems, display installations, and special shaped spatial features.

Yes. Depending on the stage of the project, we can provide material suggestions, sample confirmation, detail discussion, application communication, and related technical support to help clients move their projects forward more efficiently.

Yes. Even if the project is still at an early stage and the material direction, application areas, or detail solutions are not yet fully defined, you are welcome to contact us first. Based on the project type, space usage, design direction, and budget range, we can help you clarify material ideas, sample-review priorities, and the next steps for coordination.

You can contact us through the Contact Us page, online message form, or relevant business entry on the website. You may also reach us directly by phone or email. We will respond as soon as possible and provide suggestions based on your project needs.